1. Introduction

Khojmaster Property Consultants (“we”, “us”, or “our”) values the privacy of our clients and is committed to protecting the personal information shared with us in the course of our real estate services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data, in compliance with applicable Indian laws including the Information Technology Act, 2000 and guidelines under RERA (Real Estate Regulatory Authority), Maharashtra.

2. Information We Collect

We may collect the following types of personal and transactional data:

• Personal identification: Name, contact number, email ID, address, date of birth

• Property Preferences: Budget, location, size, type (buy/sell/lease)

• Transactional Data: PAN, Aadhaar, property documents, registration details

• Payment Information: Bank account details or payment records (if needed)

• Device/Usage Info: IP address, browser type, access time, cookies (if applicable to website)

3. How We Use Your Information

We use collected data to:

• Provide real estate advisory, listings, and brokerage services

• Facilitate property transactions and documentation

• Offer customer support and respond to inquiries

• Send property updates, newsletters, or service-related communications

• Comply with legal obligations (e.g., KYC, anti-money laundering norms)

4. Data Sharing & Disclosure

We do not sell or rent your personal information. However, we may share it with:

• Verified legal advisors, financial institutions, or registration consultants assisting your transaction

• Regulatory authorities if required under law

• Developers or property owners, but only with your explicit consent

• Our internal employees or agents under confidentiality obligations

5. Data Security

We implement reasonable technical and organizational measures to:

• Prevent unauthorized access, alteration, or disclosure

• Secure physical and digital records of sensitive client data

• Restrict access to data only to authorized personnel

• However, while we strive for full data protection, no system is 100% secure, and we cannot guarantee absolute protection.

6. Client Rights

As a client, you have the right to:

• Access and review your personal data

• Request correction or deletion of incorrect or outdated information

• Opt out of marketing communications at any time

• You may exercise these rights by writing to us at: [Insert your contact email]

7. Cookies & Website Tracking (If Applicable)

If our website uses cookies or analytics:

• Cookies help us understand visitor preferences and improve site performance

• You may choose to disable cookies via your browser settings

8. Retention of Data

We retain your data for as long as required to:

• Fulfill the purpose for which it was collected

• Comply with legal, accounting, or reporting requirements

• Maintain service history and transaction records for regulatory needs

9. Legal Compliance

This Privacy Policy is governed by the laws of India. Any disputes will fall under the jurisdiction of the courts in Mumbai, Maharashtra.

10. Updates to this Policy

We reserve the right to update or revise this Privacy Policy at any time. Any significant changes will be communicated via our website or official communication channels.